Track, message and cancel your enquiries
See every enquiry you've sent, its status and the conversation with the professional.
Your enquiries
Go to Dashboard → Enquiries. Each enquiry shows the professional, event date and its status.
| Status | Meaning |
|---|---|
| New | Sent — the professional hasn't opened it yet |
| Viewed | The professional has seen it |
| Contacted | The professional has replied |
| Quotation sent | A quotation is waiting for you |
| Negotiation | You've asked for changes to a quotation |
| Converted to booking | It became a confirmed booking 🎉 |
| Rejected / Cancelled / Expired | Closed — expired means the event date passed |
Messaging the professional
Open an enquiry to see the conversation. Type in the message box to reply — the professional is notified.
Cancelling an enquiry
Open the enquiry and click Cancel. Do this if your plans change so the professional knows. Enquiries that already became a booking can't be cancelled here — cancel the booking instead.
Related articles
Send an enquiry or request a quotationEnquiries · Share your event details once and the professional replies with questions or a quotation. It's free.Understanding your quotationQuotations · Every quotation lists items, discount, charges, tax, total, advance and terms so you know exactly what you're paying.Cancel a booking or raise a disputeBookings · How to cancel a pending or confirmed booking, and what to do if something went wrong.