Accept, decline or request changes
Accepting a quotation (Accept & book) confirms your booking instantly. You can also decline or ask the professional to revise it.
Accept
- Step 1: Open the quotation and check every detail.
- Step 2: Click Accept & book.
- Step 3: Your booking is confirmed immediately and the date is reserved on the professional's calendar.
- Step 4: Pay the advance to the professional as agreed in the terms.
Request changes
Click Request changes and explain what you'd like (different package, fewer items, another time…). The professional is notified, revises the quotation and sends it again.
Decline
Click Decline and optionally say why. It helps the professional and closes the quotation.
Expiry and changes by the professional
- Quotations can only be accepted until the Valid until date. After that they show as Expired — ask the professional to send a new one.
- If the professional edits a quotation, it goes back to draft and you'll receive the updated version when they resend it.
- A professional can withdraw (cancel) a quotation before you accept it.
Responded by phone or in person?
If you told the professional your decision outside the site, they can record it for you. An accepted quotation then becomes a booking in your dashboard as usual.
Related articles
Understanding your quotationQuotations · Every quotation lists items, discount, charges, tax, total, advance and terms so you know exactly what you're paying.View and track your bookingsBookings · All your bookings — upcoming, today, past and cancelled — with event details, amounts and payments.Quotations shared as a linkQuotations · Professionals can share a quotation as a link (e.g. on WhatsApp). Anyone with it can view; you log in to respond.