Read and reply to reviews
See every review of your business and reply publicly to thank customers or address concerns.
Replying
- Step 1: Open Reviews in your professional dashboard.
- Step 2: Click Respond under a review, write your response and click Post response.
- Step 3: Your reply appears under the review on your public profile.
Good to know
- Customers can review only after you mark the booking Completed.
- Your rating is the average of all published reviews.
- You can't edit or remove reviews. If a review breaks our guidelines, contact us — our team may hide it.